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School website service training and support

School website service training and support

Install Google Chrome

Use this guide to download and install Google Chrome.

Before you start

Check if you already have Google Chrome on your computer. Type Google Chrome in the search next to the Windows Start button.

Go to step 7 if you already have Google Chrome installed.

Step 1: Download the Google Chrome file

Step 2: Download Chrome for Windows

  • Uncheck 'Help make Google Chrome better...'
  • Select Accept and Install.

Step 3: Save the file

  • Select Save in the text box that appears at the bottom of your screen.
  • Note that saving it will save a file called ChromeSetup.exe in your Downloads folder.

Step 4: Run the file

  • Select Run in the text box at the bottom of your screen.

Step 5: User Account Control pop up

  • A pop up asking you to enter your username and password will appear.
  • Select No.

Step 6: Install without admin privileges

  • Google Chrome can be installed without needing IT to enter admin details.
  • Select Yes when you are asked if you want to continue installing without administrator privileges. 

  • The installation pop up will appear and take 30 seconds to a minute to complete and disappear.
  • Google Chrome is now installed on your computer.
  • A Chrome window will open to https://education.nsw.gov.au/ and you will see the icon appear in your taskbar.
  • You can access Chrome any time by using the start button, or Windows icon, in the bottom-left of your screen.
  • You can now delete the ChromeSetup.exe file in your Downloads folder.

Optional step 7: Pin Chrome to the taskbar

  • If you want Chrome to always be available at the bottom of your screen, right-click on the Chrome icon at the bottom of your screen.
  • Select Pin to taskbar.
  • The Chrome icon will now be locked to the taskbar on the bottom of your screen. You can select it to open Chrome at any time.

Troubleshooting

You may encounter a permission error while trying to log on to your school website. You might also encounter an error that asks you to switch to Google Chrome even while using Google Chrome. If you do, please clear your browser cache. 

Please email us if you need assistance.


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