We know that transitioning to a new website means there's a lot to think about and learn and it all takes time. We've got your back though.
Your first port of call is these how-to guides but there's also dedicated teams of experts ready to help you.
We know that transitioning to a new website means there's a lot to think about and learn and it all takes time. We've got your back though.
Your first port of call is these how-to guides but there's also dedicated teams of experts ready to help you.
When editing your school website in Adobe Experience Manager (AEM), click on the Help button on the right of your screen to get immediate answers for common questions.
Follow the School Website Service Support Group on Yammer. We pitch in with answers from time to time but it's really a supportive community of authors who compare notes and help one another.
When Adobe Experience Manager isn't working as expected, consult our guides first and then log an online request.
Please include a phone number we can reach you on, especially if you are working at a different location.
We've designed free and comprehensive training for schools.
If you have a training enquiry, contact training.
The information bank provides general information about your Adobe developed school website. If you can't find the answer to your question, please email SWS project.
Please include a phone number we can reach you on, especially if you are working at a different location.
We encourage you to provide feedback to SWS project and help guide the way we develop Adobe Experience Manager for NSW public schools.
Please include a phone number we can reach you on, especially if you are working at a different location.
Find out about the School annual report process and access the quick reference guide.
If you have a SPaRO (School Planning and Reporting Online) enquiry, please email sparo@det.nsw.edu.au or contact Strategic School Improvement area on 02 7814 3853.
Find out about the school planning process and access the frequently asked questions.
If you have a SPaRO (School Planning and Reporting Online) enquiry, please email sparo@det.nsw.edu.au or contact Strategic School Improvement area on 02 7814 3853.
Find out about Schools video. and how to use the power of Shootsta Hub and Brightcove Video Cloud to upload your raw footage, create video and share on your school website or social channels.
To discuss Schools video contact schools-video@detcorpcomms.zendesk.com or use this request form.
If your school would like to set up this payment facility, proceed to the POP instructions and guidelines. Schools can provide information for parents and carers, using these translated documents.
Contact EDConnect on 1300 32 32 32 and ask for transactional banking services, or if not urgent, log an online query.
Use the department's content guidelines and style guide for all department websites and publications.
Email the content and engagement team at content@detcorpcomms.zendesk.com.au.
The social media toolkit is designed to help you effectively implement social media within your school.
Email the social media team at socialmedia@det.nsw.edu.au if you have any questions about starting or maintaining a social media channel, if you're looking for advice around social media best practice or if you have any other general enquiries.
We would like to pay our respects and acknowledge the traditional custodians of the land and also pay respect to Elders both past and present.
Copyright for this website is owned by the State of New South Wales through the Department of Education. For more information go to http://www.dec.nsw.gov.au/footer/copyright.