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School website service training and support

School website service training and support

Training

Online training

You can enrol to attend a School website training – Adobe Experience Manager (online) training session via MyPL (course code NR26389) under the Staff Portal.
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Virtual training

If you're not able to attend face-to-face training or if you prefer self-paced learning, you can use the virtual training videos and material.
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No matter how experienced or confident you are as a school website editor, it's vital to gain the latest website skills you need to make the best of using Adobe Experience Manager (AEM) and to strengthen engagement with your school community.

Going forward, we will be dividing our training into two streams, introductory training and advanced training. Introductory training covers the basics of using the AEM platform and doing common tasks such as adding newsletters, news and events or uploading files to your pages. Advanced training covers the more detailed tasks using our advanced components with many layout options.

Related training

Use the department's e-learning resources via MyPL, to help you understand the digital environment and create compelling content for your school website.

Accessibility e-learning

  • Lesson 1: Understanding accessibility (for authors and approvers)
  • Lesson 2: Elements of accessibility (for people who create content)
  • Lesson 3: Checking and fixing accessibility (people who create content)

Writing for the web e-learning

  • Lesson 1: Tips for web writing (authors and approvers)
  • Lesson 2: Using the style guide (content creators)

Search engine optimisation e-learning

  • Lesson: Understanding SEO (content creators)

Related resources

Further resources to guide your content creation.

Content guidelines

Use the department's content guidelines for all department websites and publications.
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Content style guide

Use the NSW Department of Education content style guide for all department websites and publications.
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Schools video

Making video has never been easier for NSW public schools with Schools Video and Brightcove.
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Social Media

Learn how to effectively implement social media within your school and who to contact for help with social media.
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Parent Online Payments

POP is an online payment system that allows schools to accept and process online payments from parents or carers using Westpac banking facilities which can be accessed via the school's website.
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Need more support?

Access help from within Adobe Experience Manager

You can get help from within Adobe Experience Manager by using the help widget to:

  • ask ViTA, our virtual training assistant chatbot
  • access the how-to guides
  • reach out to the technical support team.

Technical support

Contact technical support if your website isn't doing what you expect using this request form.

Yammer SWS community

Become a member of the School Website Service community on Yammer. It's a community of authors who help one another.

 

 

Contacts

Contact details for any enquiries you may have related to your website.
Contact us